Our services

Remotely, by video or phone

• Remote consultations

  A scheduled video or phone consultation with a doctor, in general practice or another specialty.

  Suits you if: you have a new concern that is not an emergency, a question about a result or medicines, or you find travel hard. You receive: advice on next steps, with the format confirmed by the coordinator.

  Read more about remote consultations

• Second opinion and report review

  A doctor reviews reports and results you already have and explains what they mean and what to ask next. It does not replace the doctor treating you.

  Suits you if: you have an ECG, echocardiogram, Holter, lab or imaging report, or a discharge summary and want it explained. You receive: a written summary or a remote consultation, confirmed for each case.

  Read more about second opinions

• Follow-up

  A time-limited remote check-in after a hospital stay, a procedure or a new result.

  Suits you if: you want to go over a discharge plan or a result, your medicines, warning signs and your next appointment. You receive: a clear picture of what comes next.

  Read more about follow-up

At home, through HomeCure

• Home visits, nursing and tests

  A doctor visit, home nursing, lab sample collection, imaging or heart tests (ECG, echocardiogram, Holter) at home in Greater Cairo.

  Suits you if: you need to be seen or tested in person and getting to a clinic is hard. You receive: the visit or test you agreed, arranged for your district once the coordinator confirms it.

  Read more about home services

Care for a parent or relative

Many requests come from family members. If you are arranging care for someone else, read how it works for families.

Not sure which service you need?

Ask the coordinator. A call, a message or a click does not confirm an appointment, so you can ask questions first. To see what remote care can and cannot do, read the scope page.

In your first message, send the service name only. Please do not send medical details or files until the coordinator explains how records are shared.